Change of Mind Policy
At The Lounge Suite Studio, we understand that sometimes customers may change their minds about a purchase. However, we kindly request that you choose carefully, as we do not provide refunds or exchanges simply if you change your mind or there is a change in your circumstances.
We take pride in providing detailed product descriptions and images to ensure that our customers are fully informed about their purchases prior to completing the transaction. We encourage our customers to take the time to review this information carefully and to ask any questions they may have before making a purchase.
If you have any questions or concerns about a product, please do not hesitate to contact us. Our team is here to assist you and ensure that you are completely satisfied with your purchase.
Please note that we do offer solutions for items that are damaged or faulty. If you receive a damaged or faulty item, please contact us within 24 hours of delivery, and we will work with you to resolve the issue as quickly and efficiently as possible.
Thank you for your understanding and cooperation with our policy regarding change of mind.